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Zomato

A product case study on lifting in-app review and rating engagement

A product management case study through the NextLeap program: Zomato's in-app review and rating system suffers from low customer engagement. These are the solutions I proposed, with the supporting KPI tree and feature concepts.

Visit Zomato Portfolio entry2 sections · 1 min read

Zomato Community (PDF)KPI Tree (PDF)Zomato Coins (PDF)

01Zomato is facing low customer engagement in their In-app system.

02Solutions:

Claryda AI

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